JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 3-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum.

Make yourself at home in one of the 499 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Satisfy your appetite for lunch, dinner, or brunch at Makan at Jen, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Singapore? This hotel has 452 square feet (42 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

• Pool access available from 6:00 AM to 10:30 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

• Fee for buffet breakfast: approximately SGD 45.14 for adults and SGD 22.57 for children
• Rollaway bed fee: SGD 107.91 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.